Dave Dunn
Virtual Communications for Managers course
Jump right into our Virtual Communications for Managers course
Self paced
tutorial
This Virtual Communication for Managers training class provides managers with an understanding of virtual communications and how to use technology to communicate with staff members who are never, or seldom, seen in a traditional office setting.
Outline
Virtual Communication Basics
The Communication Model
The Sender
The Receiver
The Message
Feedback
Noise
Filters
Media
The Importance of Communication
Water Cooler Communication
The Impact of Miscommunication
Types of Communication
Synchronous and Asynchronous Communications
Synchronous Communication
Asynchronous Communication
Broadcasts and Exchanges
Casual and Formal Communications
Relationships
Formal Communication
Casual Communication
Composition
Secure and Unsecure Communications
Types of Media
The Fundamentals of Media
Media and Senses
Communication and Media
Text-based Media
Audio-based Media
Graphics and Imagery
Haptics
Combined Media
Selection Criteria
Assessing the Audience
Natural Communication Mode
Receiver Capabilities
Access and Availability
Number of Participants
Assessing the Message
Message Length
Message Complexity
Interactivity
Privacy and Security Considerations
Urgency
Technical Considerations
Mediated Systems
Underlying Transmission
Multimedia
Layering Media
Selecting Media
Media Issues
Overcoming Transmission Issues
Making a Connection
Bandwidth and Interference Issues
Overcoming Compatibility Issues
File Formats
Version Issues
Hardware
Overcoming and Preventing Problems
Malware Protection
Protection
Creating a "Plan B"
Group Communication
Avoiding Hallway Decisions
The Art of Group Facilitation
Promoting Quality Communication
Encouraging Participation
Discouraging Control
Minimizing Disruptions
Time Management
Using a Parking Lot
Proactively Avoiding Problems
Language of instruction: English
- Learn to communicate with employees who you may never see.
- Learn the strengths and weaknesses of the various tools available.
- Select the best methods of virtual communications.
- Define a set of protocols for the primary forms of communication.
- Explore ways to bring staff together for discussion & decision making.
Webucator provides onsite and online training on technologies such as Microsoft ASP.NET, XML, Windows, Java, Adobe Flash, HTML5, JavaScript, Dreamweaver, and much more. Webucator has trained more than 50,000 students from over 13,000 organizations.
Schedule & Syllabus
Please wait while we are fetching data...
